LATEST CUSTOMER NOTICES
FAQ:
Question:
Will we need to sign over agreements with BOSVG to maintain our accounts?
Answer:
No, your accounts will be transitioned under the agreement and will not require new documentation at this time. If you require a new account with us then you will be required to sign our agreements which can be found on our website www.bosvg.com.
Question:
Can I reactivate my inactive/dormant CIBC FCIB account at BOSVG?
Answer:
If you maintain an inactive or dormant account at the time of the transition, then you inactive/dormant account will be transferred to the operating platform at BOSVG. You can make arrangements after the 27th March 2023, to have the account reactivated.
Question:
As a business customer, how will I know who is handling my account?
Answer:
This will be communicated to you prior to the transition. If a personal representative is not assigned to you, our competent Customer Service Representatives are ready and available to address your business needs. Just give them a call at 784-452-4375.
Question:
Who do I speak with to for assistance with my account/s?
Answer: Our well-trained staff is trained and ready to assist you with any questions, queries and concerns. You may contact as follows:
Our well-trained staff is trained and ready to assist you with any questions, queries and concerns. You may contact as follows:
General Queries – Call Centre Team Tel#784-452-4375
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