Any Internet-enabled device such as a computer or tablet can interface with the Online Banking system. Any computerized device that is able to connect to the internet via any of the approved Web Browsers, such as Chrome and Microsoft Edge (Chromium), with a minimum internet speed of 56 kilobits per second (kbps).
We have taken precautions to offer you an Online Banking system that is secure and protected. It features password-controlled system entry, a VeriSign-issued Digital ID for the bank’s server, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the flow of server traffic. To deter unauthorized Log in attempts, the system will lock out the user after three unsuccessful tries. It is recommended you memorize and protect your Login ID and Password. For the iOS and Android mobile banking application, you will be able to utilize the fingerprint authentication for those devices that are so equipped.
You would be required/prompted to change your password every ninety (90) days. It would require an alpha-numeric password (Letter and numbers) containing a minimum of six (6) characters and a maximum of twelve (12).
Internal transfers are instant however regional and international transfers may take until the following business day to be processed.
Yes, you will be able to see all transactions and pending transactions real-time on your online banking application.
Balance alerts can also be activated.
You may reset your password in three ways:
-You may self-reset by pressing the Forget Password option, insert you User ID and pressing submit. You would be required to answer at least one of your security questions. Following this an email will be sent to your designated email address. Follow the instructions outlined in the email to complete the reset
Our online services include the following:
-View account balances
-Transfer between accounts
-Make bill payments
-View account history
-Stop Payments
-Secure messaging
-Order wire transfers, cash, cheques, drafts
-Report lost/stolen card
-Peer payments
-Payroll payments
-Set & Receive alerts
Using our platform, you may access your account from any web-based device using our website www.bosvg.com. Access may also be gained using the BOSVG App available for download from the Google AppStore for Androids or the Apple Store for iPhone devices.
Yes, all the accounts on your customer information file will be added upon your request.
Yes, you can set up a number of different alerts (Deposits, Withdrawals, DDA daily balances, Utility Payments and more on DDA, Savings and CD Accounts) using the Alerts tab.
You can select your password and change it at any time. Your password will never be known to anyone including bank personnel. The following guidelines apply when selecting your password:
-Must be 6-8 characters in length.
-May contain any combination of letters, numbers and hyphens.
-The password is case-sensitive; i.e. “A” is not the same as “a”.
-Avoid using your identification numbers, your name, date of birth, or names of your children in the password.
-You must change your password the first time you access E-Banking and every 90 days thereafter.
You can transfer from any savings and chequing account held at BOSVG, to any other account on your customer profile. Additionally, you may set up Peer-to-Peer transfers to make transfers to other BOSVG Customers. For regional and international transfers, you may use the Advanced Option of Wire Transfers.
Yes, this is a feature of the digital interface. When you access your online account, look for the options tab and select recurring payment.
Currently there is no limit set for the number of online transfers which can be done daily.
Are there limits to the total amount that I can transfer daily?
We currently have VINLEC, CWSA, LIME, COURTS & SINGER.
During Banking hours feel free to contact our Customer Support Unit at 784-452-4375. Additionally, you may send an email to info@bosvg.com.
